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AR System 21.3

AR System (formerly known as Remedy Action Request System) is a part of the single-tenant BMC Helix Innovation Suite that consolidates the capabilities of AR System and BMC Helix Innovation Studio.

BMC Helix Innovation Suite helps you to develop, build, deploy, and use applications on cloud (SaaS) and on-premises environments. It also helps you to create and automate many business processes without learning a programming language or complex development tools.

BMC Helix Innovation Suite requires fewer resources and improves integration between components. 

Release notes and notices Updated 18 Oct 2024

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Using

As an end user, navigate the AR System interface, create and manage reports, work with approval requests, and view data using Remedy Flashboards.

Onboarding and implementing

As an administrator, set up AR System for your company.

Securing AR system

As an administrator, secure the AR System by configuring ports and firewalls, encrypting the system, and setting up passwords.

Administering

As an administrator or security administrator, set up user accounts and manage and maintain the system after it is installed and configured.

Enabling services

As an administrator, enable services to leverage operational benefits of BMC Helix Innovation Suite.

Developing applications

As a developer or application programmer, develop or customize a AR System application, navigate the Remedy Developer Studio interface, and move the application to production and distribute the application.

Developing an API program

As a developer or application programmer, integrate the AR System forms with any third-party application by using REST API.

Integrating

As an administrator, set up integrations with other BMC products or third-party software.

Troubleshooting

Resolve common issues or errors, review logs, or contact Support.
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PDFs and videos

Get a list of all the videos and a PDF version of the AR System documentation.

FAQ

Find answers to the most frequently asked questions about AR System.

Related documentation

See the documentation of products related to AR System.

 

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