Issues with customizable options
If you are using the "image-based" format, select the User Can Customize option on the Flashboard panel when creating or modifying a flashboard to enable users to customize the flashboard. See "User Can Customize" in Defining-flashboards.
If you are using the default format, users can customize even if you do not set the User Can Customize option.
For more information about flashboards formats, see Configuring-the-display-properties-for-a-flashboard.
Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*