Skip to Content
Information
This version of the product has reached end of support. The documentation is available for your convenience. However, you must be logged in to access it. You will not be able to leave comments.

Determining the application workflow

When designing filters, escalations, and active links that define the workflow process for your application, consider the following aspects:

  • What is your current workflow process? Create a flowchart that describes your current problem-solving process (for example, see the following figure).
  • What events in your process trigger specific actions? Can you use shared workflow?

Workflow process example
SK_Developing_Superbook-1.gif

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*

AR System 21.05