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Single user online response times

To capture a baseline, timings were taken for a single user with no additional load on the system. Response times were measured with 100 ms and 300 ms of latency from the client side machine to the servers. Response time are measured after the browser contents were cached, and after the user logged on and ran through the use cases once. Measurements were timed on the second round of use cases, in the same session. The following bar charts show detailed response times for each use case.


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Note

Refer to the use cases in this report for detailed transaction steps for each of the timings listed.

Smart IT Universal Console Single Restricted User Response Time

The following chart contains Smart IT single restricted user response times measured manually with Microsoft Internet Explorer (IE), Mozilla Firefox and Google Chrome at 100 ms of latency:

image2020-6-30_15-18-44.png

The following chart compares Smart IT single restricted user response times for 100 ms and 300 ms of latency measured manually using Google Chrome browser:

image2020-6-30_15-17-32.png

Digital Workplace Basic Single User Response Time

The following chart contains BMC Helix Digital Workplace Basic single user response times measured manually from chrome browser with 100ms of latency

image2020-6-30_15-16-34.png

 

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