Creating the Oracle database


Creating a database is a part of preparing for installation process. Use the following procedure to create the Oracle database.

Before you begin

  • Remedy with Smart IT uses the Users tablespace and the TEMP tablespace
  • Make sure that the database server has 20 MB free for each schema.


To create the Oracle database

  1. Use the following script to create the users and grant the needed roles:

    create user SmartIT_Business identified by SmartIT default tablespace USERS temporary tablespace TEMP quota unlimited on USERS;

    create user SmartIT_System identified by SmartIT default tablespace USERS temporary tablespace TEMP quota unlimited on USERS;

    create user openfire identified by openfire default tablespace USERS temporary tablespace TEMP quota unlimited on USERS;

    grant create sequence, create table, create view, create session alter session to SmartIT_Business;

    grant create sequence, create table, create view, create session alter session to SmartIT_System;

    grant create sequence, create table, create view, create session alter session to openfire;
  2. On your installation worksheet, write the database name, users, and passwords. The password must be from 5 to 30 symbols in length, not contain %, @, ! or & and start from a letter. 

When you run the installer, select the Use Pre-created DB option in the RDBMS Selection window. When you select this option, you are not prompted to enter system credentials.

Note

Do not remove these users after installing Smart IT, because all Smart IT data is stored under these user accounts.

Installer.png

 

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