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Configuring client-side URL action

Client-side URL/URI actions are run on the client's browser window. At run time, the value in the accelerator is taken from the ticket (for example, [desc] for the Incident description) and displayed in the URL.

Related topics

Configuring-actions-in-Smart-IT
Overview-of-actions-in-Smart-IT

Watch this short video about configuring Client-side URL actions for easy access from the Smart IT interface:


icon_play.png http://youtube.com/watch?v=D9Jn9IbPOXo


 

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Remedy with Smart IT 20.02