Skip to Content
Information
This documentation supports the 20.02 version of Remedy Service Desk.To view an earlier version, select the version from the Product version menu.

Assigning problem investigations

An investigation can be assigned to an individual or a group.

Known errors and solution entries can also be assigned by the same process.

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*

Remedy Service Desk 20.02