Performing quick actions on a relationship

You can perform many other actions on a relationship. For a list of these actions, see the tables in the following procedure.

To perform a quick action

1. Open the incident request or problem investigation record.
2. Click the Relationships tab.
3. From the Relationships table, select the relationship entry for which you want to perform the action.

4. From the Quick Actions list, select the action you want to perform, such as Get Impacted Areas.
    The following table lists available quick actions for any related item:
   Effects of general relationship actions

   Relationship action	Effect
   Get Related Relationships	Copies the relationships of the selected record to the current incident's relationships
   Modify Relationship Type	Prompts you to modify the relationship type, as described in Modifying-relationship-types

   More quick actions are available when you select a related configuration item, as indicated in the following table:

   Relationship action	Effect
   BMC Atrium Explorer	Opens a graphical relationship viewer that shows a selected CI's relationship with other records
   Create New CI Unavailability	If BMC Asset Management is installed, creates CI unavailability for the selected CI
   Get CI Impact/Urgency	Copies the impact and urgency of the selected CI
   Get CI Product Categorization	Copies the product categorization from the selected CI to the classification of the current incident
   Get CI Resolution Product Cat.	Copies the product categorization from the selected CI to the resolution of the current incident
   Get Impacted Areas	If BMC Asset Management is installed, prompts you to select impacted areas, as defined in the selected CI, into the current incident's impacted areas

5. Click Execute.