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This documentation supports the 20.02 version of Remedy Change Management.To view an earlier version, select the version from the Product version menu.

Modifying and deleting reminders

If you open the Reminders dialog box from the Change Management console, all reminders that you created are shown. If you open the Reminders dialog box from within a change request, only the reminders associated with that request are shown. 

To modify or delete reminders

  1. In the Change Management console, or from within a change request, choose Functions > Reminders.
  2. In the Show Reminders field on the Reminders dialog box, select the set of reminders to view. The choices are All, Pending, and Sent.
  3. Select a reminder, and then click View.
  4. On the Reminder Details dialog box, make your changes to the reminder, and then click Save.
  5. To delete a reminder, select it, and then click Delete.

 

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Remedy Change Management 20.02