This documentation supports the 20.02 version of Remedy Change Management.To view an earlier version, select the version from the Product version menu.

Using flashboards

A flashboard is a real-time visual monitoring tool that shows you the state of your service operations, warns you about potential problems, and collects and shows trend data. For information about using Remedy Flashboards, see Adding graphics to an application with flashboards in Remedy AR System online documentation portal. 

KPI flashboards show how well various business processes are performing against the application key performance indicators (KPIs).

Related topics

Configuring ROI flashboards
Configuring-KPI-flashboards

ROI flashboards help you to determine the return on investment (ROI) that your organization achieves from the Remedy ITSM implementation.

This section describes how to use flashboards. The following topics are included: