Monitoring associated tasks
As change manager or change coordinator, you must keep track of the change request to which you have been assigned. This includes monitoring tasks associated with the change request.
To view a task associated with a change request
- Open the change request.
Click the Tasks tab.
All of the tasks for that change request are listed.- To view details about a task, select the task in the list and click View.
- In the work history on the Work Info tab of the Task form, you can view information about each step in the process. You can also view work information for each task in the Work Info of the Selected Task table on the Change form.
- If you modified the task, click Save.
Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*