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HPD_IncidentServiceInterface operations


The HPD_IncidentServiceInterface web service enables you to create an incident and add the incident work information. The following operations are supported:

Create_Incident

Use the Create_Incident operation to create an incident using the HPD:ServiceInterface web service. The following table lists the input fields used in the Create_Incident operation. These fields are also available on the HPD:ServiceInterface form.

Add_WorkInfo

The following table lists the input fields used in the Add_WorkInfo operation.

 

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BMC Service Resolution 3.0