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Release notes and notices

Learn what’s new or changed for BMC Service Request Management 25.4, including new features, urgent issues, documentation updates, and fixes or patches.

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BMC Helix ITSM release notes

 

Date

Summary

Reference

October 17, 2025

Update available in 25.4:

Track approval details for service requests in BMC Helix ITSM managed through Digital Workplace

25.4 enhancements and patches

 

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BMC Service Request Management 25.4