Checking the use of a PDT by other PDTs or SRDs

Before you begin

Ensure that you have the Request Catalog Manager permissions. For more information about roles and permissions, see Roles-and-permissions-in-BMC-Service-Request-Management.

To view process components and flow in the Visual Process Editor

You can use the Visual Process Editor to view a PDT's process components (AOTs and nested PDTs) and their flow.

1. Log in to the Service Catalog Manager console and search for the PDT.
2. On the Process View tab, select a PDT in the search results, and click View.
3. In the Process Definition Template form, click the Process Details tab.
   The information shown in this window is read-only if the associated SRD is deployed. If the SRD is offline or not deployed, you can modify the process objects.

To view a list of SRDs, AOTs, and PDTs related to a PDT

After searching for PDTs in the Process View, you can see the all AOTs, PDTs, and SRDs that are associated with a PDT. Select a PDT in the search results table, and select the Process tab or the Request Definition tab.

Process tab — related AOTs and PDTs

Request Definition tab — related SRDs

To check the use of a PDT by other PDTs or SRDs

1. On the Process View tab, select a PDT in the search results and click View.
2. In the Process Definition Template form, click Relationships.
   The PDT Used In section displays the SRDs that use this PDT.