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This documentation supports the 20.02 version of BMC Service Level Management. To view an earlier version, select the version from the Product version menu.

Viewing compliance data using the Service Level Manager dashboard

The Compliance tab displays a navigation pane on the left and the Compliance contents pane on the right.

The contents pane displays agreement compliance status and related service target goal status. The compliance status indicates if the agreements have met or breached their compliance targets or are at risk of breaching them.

When you click on a directory or subdirectory in the navigation pane, the data on the contents pane relates to the agreements contained in the selected directory and its subdirectories.

You can perform a case-sensitive search for folders by entering a name or part of a name in the Find field.

Warning

Note

Information related to deleted agreements and service targets is still included in the dashboard if the calculated data falls within the date range specified for the chart or table.

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*

BMC Service Level Management 20.02