User goals and features
BMC Service Level Management provides conceptual, reference, task, and troubleshooting information for the following roles.
User role | Goals | Topics |
---|---|---|
Application administrators |
| Installing BMC Service Level Management in the BMC Remedy ITSM Suite Deployment online documentation |
Service level administrator |
| |
Reporting administrator |
| |
SLM manager |
| |
Customer (end user) |
| |
Developers |
|
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