Service Cost Ranking portlet

You can display the services within the selected cost scenario listed as per the cost of the services. The Service Cost Ranking portlet lists both business and technical services. The cost of service is derived from the active cost model(s) associated with each service. The portlet can display the following two types of charts:

• Direct Cost Ranking
   This chart displays the total direct cost of specific cost elements in the cost model associated with the service and the percentage that these elements contribute towards the direct cost. The software considers direct costs associated with the following cost elements in the active cost model for this service:
  • Asset
  • Labor

  • Technical Service 

    Warning

    Note

    The software does not use the direct cost of the service that you specify in the IT Service Details window for this calculation. The data in the Service Cost Ranking portlet is based on the direct cost of elements in the active cost model associated with the service.

• Full Cost Ranking
   This chart displays the total cost of providing each service. The application derives the total cost from the active cost model associated with the service.

The following figure shows a Service Cost Ranking portlet:

For more information about service cost management, see BMC-Service-Cost-Management.

To configure the information displayed in the Service Cost Ranking portlet

1. Click the Edit icon.
   
   The Edit Service Cost Profit/Loss Settings window is displayed, as shown in the following figure:
   
   
   
   
2. In the Title field, type a title for this portlet.
3. From the Cost Model Scenario list, select the cost model scenario.
4. In the Fiscal Date field, select a fiscal range.
5. In the Cost View field, select the cost as Planned or Actual.
6. In the *Cost Type field, select the type of cost.
7. In the Chart Type field, select if you want to display direct cost ranking or full cost ranking.
8. In the Maximum numbers of items to display field, specify the number of IT services to display in the portlet.
9. Click Save.