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Helix documentation is moving from docs.bmc.com to docs.helixops.ai

Key pages will redirect to the new domain on May 26, 2026. However, some legacy documentation links will not be redirected. 

In-product help links might not work after migration as we transition and update them within the product.

For any queries, reach out to IX-Support@helixops.ai.

Standard license entitlements, restrictions, and units of measurement

Review the standard license entitlements, restrictions, and units of measure for the BMC Helix Telco Extensions offering. Licensing terms and conditions in your contract take precedence over any published description from this site. License entitlements are subject to change.

Related topics

Product-overview

Roles-and-permissions

BMC Helix SaaS Services

For a monthly subscription fee, you receive web access to the BMC Helix services you purchase, with the following license options:

  • BMC Helix Telco Extensions– Named User
  • BMC Helix Telco Extensions– Concurrent User

 

BMC Helix IT Service Management deployment

For the on-premises products, you have the following license options:

 

 

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BMC Helix Telco Extensions 25.3