Release notes and notices


Learn what’s new or changed for BMC Helix Multi-Cloud Broker 25.3, including new features, urgent issues, documentation updates, and fixes or patches.

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Date

Summary

Reference

July 24, 2025

BMC Helix Multi-Cloud Brokerversion 25.3 is available for SaaS customers and contains the following features and enhancements:

Attachments that are added while creating or updating an incident are synchronized. Attachments that have been deleted from the BMC Helix ITSM incident Description are deleted in the target system. For more information see 25.3 enhancements and patches.

25.3 enhancements and patches
April 15, 2025

BMC Helix Multi-Cloud Brokerversion 25.2 is available for SaaS customers and contains the following features and enhancements:

  • Create BMC Helix ITSM problem records from third-party applications
  • Support for additional use cases in existing integration templates
25.2 enhancements and patches
March 11, 2025Patch 1 for BMC Helix Multi-Cloud Broker 25.1 is a maintenance patch only and is available to on-premises customers.25.1 enhancements and patches
February 25, 2025Patch 1 for BMC Helix Multi-Cloud Broker 25.1 is a maintenance patch only and is available to SaaS customers.25.1 enhancements and patches

January 29, 2025

BMC Helix Multi-Cloud Brokerversion 25.1 is available for SaaS customers and contains the following features and enhancements:

  • Integrate BMC Helix ITSM and Azure DevOps to synchronize tickets
  • Synchronize the Description field attachments while updating a BMC Helix ITSM ticket
25.1 enhancements and patches

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