Reference for integration between BMC Helix ITSM tickets and Jira issues by using BMC Helix iPaaS
As an administrator, you can integrate BMC Helix ITSM with Atlassian Jira Software to consolidate and broker tickets between BMC Helix ITSM and Jira by using BMC Helix Multi-Cloud Broker. With this integration, your developers can easily track their efforts on a feature development, bug, or any other task.
To integrate BMC Helix ITSM with Jira, you can use BMC Helix iPaaS as the integration platform.
Refer to the following topics to get the integration details based on the platform that you choose:
Ticket type | Reference |
|---|---|
Incident | |
Change request | |
Work order | |
Problem record | |
Known error request |
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