Mapping a BMC Helix Innovation Studio field with a custom third-party application field in MuleSoft Anypoint platform

To map a custom field in BMC Helix Innovation Studio with a third-party application field

1. Log in to MuleSoft Anypoint Platform.
2. Open the integration template for which you want to map the custom fields.
3. Select src/main/mule > mcbBusinessLogic.xml.
4. Open the transformation that creates a vendor ticket; for example, Jira Issue Create Payload.
   
5. To map the custom fields, perform any of the following actions:
   • If the custom fields from vendor application and BMC Helix Innovation Studio are displayed in the Input and Output sections, drag the custom field from the Input section to the Output section.
   • If the custom fields are not displayed in the Input and Output sections, perform the following steps:
     1. To display the custom fields in the Output section, in the MCB Create VendorData operation, click Refresh Metadata.
     2. In the operation to create a vendor ticket; for example, Jira Create Issue Payload, perform the following steps:
        1. In the Output section, right click on the custom field from the vendor application that you want to map.
        2. Click Edit field assignment.
        3. In the text box, enter the custom field name from BMC Helix Innovation Studio.
        4. Click Finish.
           The custom fields that you mapped are displayed in the Output Payload section.
           

You can perform these steps to update the BMC Helix ITSMtickets. In Step 5b, select a transformation that updates a vendor ticket; for example, Jira Update Issue Payload.