Integrating third-party applications with BMC Helix ITSM by using the simplified REST API
The simplified API is an enhanced, redesigned API that offers more capabilities and better consumption of the API. The simplified API offers advantages such as:
- First-class objects
- User friendly and industry standard naming conventions for endpoints and attributes
- Industry standard searching, filtering, and sorting of results
- Better error handling and status codes
The following topics include helpful examples of using the BMC Helix ITSM simplified REST APIs:
Getting started with the simplified REST API
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Using the simplified REST API
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Examples of using the simplified REST API
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Example of using the simplified REST API to search and update an incidentExample of using the simplified REST API to search and update a problem investigationTip: For faster searching, add an asterisk to the end of your partial query. Example: cert*
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