This documentation supports the 23.3 version of BMC Helix ITSM.To view an earlier version, select the version from the Product version menu.

Using reports and flashboards

BMC Helix ITSM applications provide a variety of tools for collecting, tracking, and monitoring data by using reports and flashboards.

Action

Component or product

Reference

Visually represent data from BMC Helix ITSM and BMC Helix Innovation Studio applications

BMC Helix Dashboards

Generate and use predefined reports

Report console

Design reports and interactive charts

BMC Helix ITSM: Smart Reporting

Check and monitor the state and trend of your service operations

KPI and ROI flashboards

Use reports and flashboards specific to BMC Helix ITSM: Service Desk

BMC Helix ITSM: Service Desk

Use reports and flashboards specific to BMC Helix ITSM: Asset Management

BMC Helix ITSM: Asset Management

Use reports and flashboards specific to BMC Service Level Management

BMC Service Level Management

 

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