This documentation supports the 21.3 version of BMC Helix ITSM.To view an earlier version, select the version from the Product version menu.

Navigating common interfaces


Depending on your roles and permissions, you can use the features of BMC Helix ITSM for the business use cases listed in this section. Your system administrator configures these features for you as described in the Onboarding-and-implementing set of documentation.