Choose the export format from the list below:
Filter
Export as Open Document Text (ODT) format using the Office Server
Export as Portable Document Format (PDF) using the Web Browser
Export as Rich Text Format (RTF) using the Office Server
Export as HyperText Markup Language (HTML)
Select the pages to export:
To plan the BMC Helix ITSM: Smart IT deployment, refer to the following topics:
Step
Action
Additional information
1
Supported-languages-and-locales
Review information for Smart IT supported languages (locales).
2
Review the known and corrected issues.
Review the Release-notes-and-notices.
3
Review the Smart IT performance guidelines.
BMC has conducted analysis of various performance test results and provided performance benchmarking methodology and environment details. The recommendations from these tests are validated by the test results provided.
For complete information about the performance benchmarks and guidelines, see Performance and benchmarking.
4
Downloading the installation files
Download the artifacts required to perform the installation from the BMC Electronic Product Distribution (EPD) site.
For more information, see Downloading the installation files.
5
Licensing entitlements
Review license entitlements for your product.
Related topics
Installing
Upgrading