This documentation supports the 22.1 version of BMC Helix ITSM: Service Desk.To view an earlier version, select the version from the Product version menu.

Placing non-bulk CIs in inventory


Use the following procedure to place non-bulk CIs that you want to manage in inventory.

To place non-bulk CIs in inventory

  1. Open a CI, as described in To search for CIs from the console.
  2. From the Status list, select In Inventory.
  3. Click OK in the confirmation message that appears.
  4. In the Search Inventory Locations dialog box:
    1. From the Location list, select a location
    2. Make sure other values are correct.
    3. Click Search.
  5. Select a location and click Return.

 

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