Problem_GetWorkInfoList function
The Problem_GetWorkInfoList function enables you to retrieve a list of work info records for a list of problems.
Input values
Web service field | Field value | Notes |
|---|---|---|
Problem_Number | This value is used only by the HelpDesk_Query_Service operation. | |
Qualification | AR System qualification | This value is used only by the HelpDesk_QueryList_Service operation. |
Output values
Web service field | Notes |
|---|---|
ProblemInvestigationID | Problem ID that the work info belongs to |
WorkInfoCommSource | |
WorkInfoInstanceID | |
WorkInfoNotes | |
WorkInfoStatus | |
WorkInfoSubmitDate | |
WorkInfoSummary | |
WorkInfoType | |
WorkInfoAttachment1Data | Attachment information |
WorkInfoAttachment1Name | |
WorkInfoAttachment1OrigSize | |
WorkInfoAttachment2Data | |
WorkInfoAttachment2Name | |
WorkInfoAttachment2OrigSize | |
WorkInfoAttachment3Data | |
WorkInfoAttachment3Name | |
WorkInfoAttachment3OrigSize |