Phased rollout This documentation supports the 21.05 version of BMC Helix ITSM: Service Desk. To view an earlier version, select the version from the Product version menu.

Planning


Use the following planning resources to make decisions about the BMC Helix ITSM: Service Desk implementation:

For more information on planning for your installation, localization, and system requirements, see Planning in the BMC Helix ITSM deployment documentation.


 

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