Phased rollout This documentation supports the 21.05 version of BMC Helix ITSM: Service Desk. To view an earlier version, select the version from the Product version menu.

Managing your profile

You can view and modify your personal profile. You can can view permissions and update company information such as organization, business, and home address.

To modify your profile

  1. From the Incident Management or Problem Management console Navigation pane, choose Functions > My Profile.
  2. On the People form, update the information at the top of the form, or click the tab corresponding to the area in which you want to change the profile information.
  3. Make your changes by selecting from the various lists that are available.
  4. When you finish making changes, click Save.

See Configuring people information for information about the People form.

 

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