Choose the export format from the list below:
Filter
Export as Open Document Text (ODT) format using the Office Server
Export as Portable Document Format (PDF) using the Web Browser
Export as Rich Text Format (RTF) using the Office Server
Export as HyperText Markup Language (HTML)
Select the pages to export:
Consult the following topics for information about troubleshooting the Knowledge Management, such as problems you might encounter while using the product, as well as error messages and how to enable logs and collect diagnostic information.
Related topics
Support-InformationPopular knowledge articles for IT Service Management
Error messages
Empty Knowledge form opens after search
Troubleshooting failed conversions
Troubleshooting issues with Full Text Search
Known issues
Known-and-corrected-issues
Diagnostics and logs
Enabling and analyzing logs
General troubleshooting in BMC Helix ITSM
Viewing the log file