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Release notes and notices

Learn what’s new or changed for BMC Helix ITSM: Knowledge Management version 25.2, including new features, urgent issues, documentation updates, and fixes or patches.

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BMC Helix ITSM release notes

Date

Summary

Reference

June 23, 2025

Multiple issues corrected

Patch 2 of release 25.2 is available for SaaS customers. 

Updates in BMC Helix ITSM
June 3, 2025

Multiple issues corrected

Patch 1 of release 25.2 is available for on-premises customers. 

Updates in BMC Helix ITSM
May 27, 2025

Multiple issues corrected

Patch 1 of release 25.2 is available for SaaS customers. 

Updates in BMC Helix ITSM
April 15, 2025Multiple issues correctedUpdates in BMC Helix ITSM

 

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BMC Helix ITSM: Knowledge Management 25.2