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Source topic	Destination topic
Configuring-knowledge-article-review-and-approval	Configuring classic Smart IT on-screen fields
Creating-and-modifying-knowledge-article-templates	General troubleshooting
Learning-about-Knowledge-Management	Sending email messages
Learning-about-Knowledge-Management Knowledge-article-templates	Integrating BMC Helix Knowledge Management by ComAround with Smart IT
Restricting-access-to-knowledge-base-content-by-configuring-visibility-groups	Managing your work in BMC Helix ITSM console
Configuring-assignments	Managing your work in BMC Helix ITSM console
Preparing-to-use-KCS-reports-in-BMC-Helix-ITSM	Permission groups hierarchy
Preparing-to-use-KCS-reports-in-BMC-Helix-ITSM	Access control with implicit groups: Row-level security
Preparing-to-use-KCS-reports-in-BMC-Helix-ITSM	Smart Reporting user roles and permissions
23-3-enhancements-and-patches	BMC Helix ITSM 22.1 enhancements and patches
Knowledge-Management-overview	Managing your work in BMC Helix ITSM console
Knowledge-Centered-Service-overview	Access control for ticket data
Planning	Planning
Roles-and-permissions	Managing your work in BMC Helix ITSM console
Roles-and-permissions	Updating people information
Setting up and going live	Creating and modifying company-specific excluded subjects
Setting up and going live	Configuring BMC Helix ITSM applications
Setting up and going live	Creating and modifying company-specific excluded subjects
Setting up and going live	Extending access to additional CI people organization relationships
Setting up and going live	Configuring support group assignments
Setting up and going live	Configuring support group assignments
Setting up and going live	Updating people information
Setting up and going live	Defining an application administrator
Setting up and going live	Applying system settings
Setting up and going live (check for multiexcerpt)	Requester console permissions
Setting up and going live	Setting up the Tenancy mode
Configuring-assignments	Configuring assignments
Configuring-assignments	Configuring assignments
Configuring-assignments	Configuring assignments
How-knowledge-articles-are-found	Searching for tickets, assets, resources, and people in BMC Helix ITSM
How-knowledge-articles-are-found	Support groups and data access
Generating-predefined-Knowledge-Management-reports-with-BIRT	Generating reports with BIRT
Administering	Archiving records
Troubleshooting	Enabling and analyzing logs
Product announcements (check)	Deprecated and discontinued features

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BMC Helix ITSM: Knowledge Management 23.3

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