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BMC Helix ITSM Insights 25.1
Getting started
Key concepts

This documentation supports the 25.1 version of BMC Helix ITSM Insights, which is available only to BMC Helix customers (SaaS).To view an earlier version, select the version from the Product version menu.

Key concepts

Export

Choose the export format from the list below:

$services.rendering.render($uix.execute(), 'html/5.0') $services.rendering.render($uix.execute(), 'html/5.0') $services.rendering.render($uix.execute(), 'html/5.0')

Filter

Options for exportFormat You can navigate through the options using arrow keys, the home and end keys. Select the currently highlighted option by pressing enter or space. Right and left arrows will move focus to the next possible option in the list. The Home key will bring focus to the start of the list and the END key to its end. Up and down arrows allow you to navigate quickly to the start of option categories.

Office Formats (3)

ODT
Export as Open Document Text (ODT) format using the Office Server
PDF
Export as Portable Document Format (PDF) using the Web Browser
RTF
Export as Rich Text Format (RTF) using the Office Server

Other Formats (1)

HTML
Export as HyperText Markup Language (HTML)

Export as

Select the pages to export:

Created pages The pages created by the user or by XWiki extensions on behalf of the user.
Created and modified pages Includes modified extension pages (usually configuration pages).
All pages Includes unmodified extension pages.

select all/ none

Legend:
: Created Page
: Modified Extension Page
: Clean Extension Page

The various BMC Helix ITSM Insights concepts are necessary to understand how BMC Helix ITSM Insights works. This section covers the following topics:

Related topics

Identifying and tracking multiple incidents for the same issue

Tags: key_concepts ppm_key_concepts rtic_key_concepts proactive_problem_management_key_concepts real-time_incident_correlation_key_concepts how_it_works

Last modified by Vinoth Kumar Poosapadi Poosapadi Ramasubramanian on 2025/01/23 14:55

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Comments (0)

25.2
25.1
23.3
22.1
21.3
21.05
21.02

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