Getting started

BMC Helix ITSM: Asset Management helps you manage assets, contracts, costs, software licenses, and outage indicators of your company. It helps reduce the total cost of ownership of items represented by your assets and increases return on investment. As an asset management user, you can perform the following actions:  

• Procure assets 
• Create and update the asset and CI attributes
• Manage contracts
• Monitor asset usage 
• Maintain purchase costs and chargebacks

CI is any component that needs to be managed to deliver an IT service.

Asset is a financially valuable component that can contribute to the delivery of an IT product or service.

BMC Helix ITSM: Asset Management provides the following benefits:

• Optimal management of service assets from initial procurement to retirement
• Timely supplier order fulfillment
• Increased compliance with regulations and standards
• Mobile-optimized features for scanning and receiving assets

Getting started for new users	Key concepts Use cases Using this documentation
Getting started for new administrators	BMC Helix Service Management Deployment Setting up and going live Administering
Working with licenses	Working with a software license certificate Configuring license types
Working with contracts	Contract lifecycle Creating contract types
Manage purchase requisitions	Overview of purchase requisitions Creating purchase requisitions Managing purchase orders
Manage configuration items	Asset types and sub types Creating and updating assets Managing asset inventory
Working with assets	Accessing and navigating the Asset console Configuration items Relating assets Scanning assets using mobile devices Configuring asset actions