Important
- You cannot view a CI audit unless auditing has been enabled on the BMC.CORE:BMC_BaseElement and other specific attributes. For more information, see Auditing changes to CIs.
- If auditing is enabled in the AST:Attributes form, you can view the status and status reason for field value changes.
To enable audits, see Configuring auditing.
- In , open a CI, as described in Searching for tickets, assets, resources, and people in BMC Helix ITSM.
- In the navigation pane, select Functions > Lifecycle Audits.
The Lifecycle Audits dialog box is displayed. You can view form audits or notification audits.
- In , in the Lifecycle Audits dialog box, click the Form Audits tab.
- Select an audit type from the list.
- Select an audit row.
The New Field Value area displays field changes for the CI.
- In , in the Lifecycle Audits dialog box, click the Notification Audit tab.
The audit trail displays all the notifications that were generated for the CI. - Select a notification audit entry, and click View.
The BMC Atrium CMDB audit shows information about a selected CI, as stored in . The audit includes the date that the CI was created, the user ID of the creator, the date it was last modified, and so on.
- In , open a CI, as described in Searching for tickets, assets, resources, and people in BMC Helix ITSM.
- In the navigation pane, select Functions > CMDB Audits.
The data you view in the CI Audit table depends on how the CMDB:DefaultAuditLog form is configured.