Investigating inaccurate CI data
This use case describes how to investigate inaccurate CI data in the interface.
Scenario
Allen Allbrook, a configuration administrator at Calbro Services, thinks that the data for a computer system might be inaccurate. He wants to view all the modifications that are done to this computer system.
Benefit
You can easily find and investigate the inaccurate data in .
Workflow
The following table describes the typical steps involved in investigating all historical records of a CI.
Console | User | Action | Reference |
|---|---|---|---|
Asset Management console | Allen | Search for the CI that has inaccurate data. | |
Asset Management console | Allen | From the CI form, view the BMC Atrium CMDB audit history |
Result
You can view all the historical transactions of the CI and investigate the inaccurate data.
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