This documentation supports the 25.1 version of BMC Helix ITSM Asset Management.To view an earlier version, select the version from the Product version menu.

Asset Management processes


You use the processes in  to identify the assets that are used in the company, store the information about these assets, and process the information about these assets. 
BMC Configuration Automation for Clients discovers CI types such as computer system, processor, operating system, and software product. BMC Helix Discovery discovers CI types, such as computer system, cluster, application, and business service.

In the   interface,

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automates the process of populating . When the IT hardware and software are discovered, it creates CIs and relationships from the discovered data. For example, you can use BMC Client Management or

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to populate .


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The following processes are used  in  to achieve these goals:

Process

Description

The data is transferred from the discovery database to a dataset in . The data moves from the discovery database to the CMDB dataset where It is normalized and reconciled to the production dataset.


Normalization ensures that there are no duplicates or inconsistencies in naming conventions in the data in .

Discovered data is imported to  in an import dataset specific to

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. Discovered data is reconciled from the import datasets into the production dataset, which is BMC.Asset. Reconciliation combines the data from multiple datasets into the production BMC.Asset dataset after which the data can be consumed by applications such as .

Asset managers can use the Software usage process to get visibility into usage information of the various software in the organization.


 

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