This documentation supports the 23.3 version of BMC Helix ITSM Asset Management.To view an earlier version, select the version from the Product version menu.

Release notes and notices

Learn what’s new or changed for BMC Helix ITSM: Asset Management version 23.3, including new features, urgent issues, documentation updates, and fixes or patches. 

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Known-and-corrected-issues

Support-informationBMC Helix ITSM release notes

Date

Summary

Reference

December 3, 2024

Patch 4 for version 23.3 is available for on-premises customers.

Not applicable

November 25, 2024

Issues that were corrected by 23.3 patch 4 and issues that remain open

Updates available in 23.3 patch 4:

  • Eliminate redundant efforts in asset assignment using automation
  • Search for multiple CIs with a comma-separated list

October 1, 2024

Patch 3 for version 23.3 is available for on-premises customers.

Not applicable

August 15, 2024

May 29, 2024

March 22, 2024

Patch 1 for version 23.3 is available for on-premises customers.

Not applicable

March 8, 2024

Issues that were corrected by 23.3 patch 1 and issues that remain open

Updates available in 23.3 patch 1:

  • Department information displayed for filter suggestions
  • View end-of-product-support information by using the Asset console

December 8, 2023

Issues that were corrected by 23.3.00 and issues that remain open

Enhancements available in 23.3:

  • Create a new asset by copying an existing asset
  • Share your custom view presets with other users in Asset console
  • Perform bulk actions by using the Asset console

 

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