This documentation supports the 23.3 version of BMC Helix ITSM Asset Management.To view an earlier version, select the version from the Product version menu.

Viewing the reconciliation information of a CI


In the Mid Tier interface, you can view the reconciliation status of a CI from within Asset Management Console.

To view the reconciliation information of a CI

  1. In Mid Tier, from Asset Management Console, select a CI from the Configuration Items (CI) table and select Functions > Reconciliation Status.
  2. On the Reconciliation Status dialog, the following information is displayed:

    CI Information section

    Description

    Reconciliation Identity

    Unique ID of the reconciliation job that identified the CI

    Dataset ID

    ID of the dataset that the CI belongs to

    Last Modified By

    Name of the user who ran the reconciliation job

    Last Modified Date

    Date and time the job was last run

    Reconciliation Job Information section

    Description

    Job Name

    Name of the reconciliation job during which the CI was reconciled

    Job Status

    Status of the reconciliation job

    Job ID

    ID of the reconciliation job

    Job GUID

    Group ID of the reconciliation job

    Job Run Start Time

    Date and time the reconciliation job was started

    Job Run End Time

    Date and time the reconciliation job ended

 

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