This documentation supports the 23.3 version of BMC Helix ITSM Asset Management.To view an earlier version, select the version from the Product version menu.

Setting up the software contracts and certificates



This use case describes how to set up software contracts and certificates in the Mid Tier  interface.

Scenario

Calbro Systems uses multiple software applications for doing their business. It uses multiple products of different versions across the organization that they purchase from the same vendors.

Calbro wants to set up the software contract and software license management process for Microsoft Corporation and Adobe System applications being used across the organization. 

Benefit

Calbro Systems can easily monitor license compliance and software usage for the products installed.

Workflow

The following table describes the typical actions that are taken to set up the software contracts and licenses:

Console

User

Action

Reference

Contract Management console

Contract Admin

Create a software license contract for the Microsoft products and Adobe products.

Contract Management console

Contract Admin

  • Create and add the license certificate to each product.

When you create the certificates, make sure that:


    • All the certificates are in Executed state so that they can be used by the SWLM engine.
    • The value of the Engine Connection field on the Certificate is set to Yes, so that the Software License Engine is able to connect to the certificate.
  • Because the Adobe licenses were purchased in multiple purchase orders, create a certificate for each purchase. 

Contract Management console

Contract Admin

Group the certificates based on company, license model, and product categorization.

Manage License job console

Contract Admin

  • Create a license job for Microsoft and Adobe products.
  • Run the jobs

Software Asset Management console

Contract Admin

Schedule the license job.

Result

Contracts and licenses are set up for Calbro.


   

 

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