This documentation supports the 23.3 version of BMC Helix ITSM Asset Management.To view an earlier version, select the version from the Product version menu.

Reconciliation jobs

The data is imported to BMC Helix CMDB in an import dataset specific to the discovery product. There can be multiple datasets for one CI. Reconcilation is a process of merging multiple datasets into the production dataset, BMC.Asset.

For example, when working with the BMC Configuration Import and BMC.ADDM datasets, the reconciliation job uses the following jobs to consolidate data from the two datasets into the BMC.Asset dataset:

  • Configuration Discovery Reconciliation Process — Reconciles the BMC Configuration Import dataset with the BMC.Asset dataset
  • BMC Helix Discovery Reconciliation Process — Reconciles the BMC.ADDM dataset with the BMC Asset dataset

Related topics

Learning about reconciliation

Learning about the common data model

The following table shows the various BMC Helix CMDBdatasets created by different sources:



Important

  • If any other source such as BMC. ADDM creates a CI, no record in AST:Attribute is created for the corresponding CI. The record in AST:Attribute is created only after reconciliation, when the CI is pushed to the BMC.ASSET dataset.
  • Reconciliation is an required for Software License Management (SWLM) because SWLM uses data only from the production dataset.

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