This documentation supports the 21.3 version of BMC Helix ITSM: Asset Management. To view an earlier version, select the version from the Product version menu.

Troubleshooting software license management

The following topics help you troubleshoot the following problems that you might encounter in software license management:

For your records, and to assist with troubleshooting, each certificate includes an audit trail of modifications to the certificate and of notifications sent about the certificate.

 

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