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Service Management
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BMC Helix ITSM: Asset Management 21.05
Onboarding and implementing
Configuring Service Asset Lifecycle

This documentation supports the 21.05 version of BMC Helix ITSM: Asset Management. To view an earlier version, select the version from the product version menu.

Configuring Service Asset Lifecycle

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After installing BMC Helix ITSM: Asset Management, you must configure the following applications:

Standard configuration tasks

Creating companies
Creating sites and other locations
Creating support groups
Adding people
Configuring product catalog information
Configuring operational catalogs
Setting up assignment routing to support groups

BMC Discovery

CMDB synchronization

BMC Client Management

Integrating with BMC Helix CMDB

Change Management

Configuring change templates

Asset Management

Configuring-license-types
Configuring-the-license-engine
Managing-jobs-that-automatically-attach-CIs-to-license-certificates
Setting-depreciation
Configuring-CI-notifications
Configuring-and-managing-bulk-CI-reorder-level-and-lead-time-specification

BMC Configuration Management Database

Accessing the Product Catalog
Configuring normalization settings for datasets
Creating a reconciliation job

IT Business Management

Configuring BMC Supplier Management module

BMC Service Request Management

Fulfilling service requests

Tags: reference configuration service_asset_lifecycle

Last modified by akirlosk on 2021/03/15 07:20

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