This documentation supports the 21.05 version of BMC Helix ITSM: Asset Management. To view an earlier version, select the version from the product version menu.

Relating CIs to a configuration


By relating the CI records to an approved configuration, you can keep track of which CIs are deployed in the configuration.

Before you can relate CI records to a configuration, the configuration must:

  • Have items that correspond to the CI records
  • Be active and approved

Each CI can be deployed in only one configuration. You can relate multiple CIs to a configuration, but you can relate only one configuration to a CI. If you relate a CI to a configuration, the configuration replaces any existing configuration for the CI.

To relate a CI to a configuration

  1. On the Asset Management console, from the navigation pane, choose Functions > Manage Configurations.
  2. In the Manage Configurations dialog box, select an active and approved configuration to which you want to relate a CI, and click View.
  3. In the Configuration Information form, click the Related CIs tab, and click Add.
    relcistab_45163_516.gif
  4. In the message bar at the top of the screen, the following warning is displayed:
    If you relate a CI to a configuration, the configuration replaces any existing configuration for this CI.
  5. Click the X at the end of the message.
  6. In the Searching for Configuration Items dialog box, from the Search For list, select a CI type.
  7. Optionally, you can limit the search results by making additional selections, such as selecting a CI status.
  8. Click Search.
  9. Select the CIs that you want to relate to the configuration, and click Relate Selected CI.
  10. Click Save.

 

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