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Getting started

If you are new to BMC Helix CMDB, read and perform the getting started tasks to learn how to populate, store, monitor, validate, and manage the service modeling data related to your IT infrastructure.  If you are not sure where to start, read the Product-overview.

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The following diagram provides a high-level overview of the role of BMC Helix CMDB in your BMC Helix ITSM environment:

BMC Helix CMDB and BMC Helix ITSM applications.png.png

Business value of BMC Helix CMDB

The following video (1:56) highlights the benefits of BMC Helix CMDB for businesses by using a real-world example:

 1763356454817-191.png Watch the video BMC Helix CMDB: At the heart of IT Service Management

Getting started for new users

Product-overview

User-interface-overview

Key-concepts

Glossary

Using-this-documentation

Getting started for administrators

Product-overview

CMDB-architecture

Onboarding-overview

Quick-start-for-implementing-BMC-Helix-CMDB

Use-cases

 

 

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BMC Helix CMDB 25.4