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BMC Helix CMDB 25.4

Store and manage the configuration items (CIs) that represent your IT environment. Use Atrium Integrator to transfer data between an external datastore and CMDB.

Release notes and notices Updated 21 Nov 2025

Learn what’s new or changed for BMC Helix CMDB 25.4, including new features, urgent issues, documentation updates, and fixes or patches.

 

Related topics

BMC Helix Innovation Suite Release notes

BMC Helix ITSM Release notes

Known-and-corrected-issues

Support-information

 

Date

Summary

Reference

November 20, 2025

Issues that were corrected by 25.4.01 and issues that remain open

The cumulative updates from previous releases (25.3.02 and 25.4) are rolled into the 25.4.01 release for SaaS and on-premises users.

 

25.4 enhancements and patches
October 17, 2025

Issues that were corrected by 25.4 and issues that remain open

Enhancements available in 25.4:

  • Improved RE performance with Java-based miscellaneous service
  • Manage product data collection from within the product
  • Date and Time fields support dates beyond the year 2038
25.4 enhancements and patches
July 24, 2025

Issues that were corrected by 25.4 and issues that remain open

Enhancements available in 25.3

  • Source data from Azure SQL databases
  • Access self-help resources with in-app help
  • Consent for data collection
25.3 enhancements and patches

 

Using

As an end user, access and navigate the CMDB user interface, and Atrium Integrator.

Developing

As a developer or application programmer, develop interfaces and toolkits and customize BMC Helix CMDB.

Planning

As an administrator, load data into CMDB, and plan the roles and permissions for your company.

Managing the Common Data Model

Information and best practices for managing the Common Data Model.

Administering

As an administrator, configure the core CMDB components and archive the CMDB data, configure BMC Atrium Core Web Services, and manage the Product Catalog.

Integrating

As an administrator, set up integrations with other BMC products or third-party software.

Setting up and going live

As an administrator, set up CMDB for your company.

Troubleshooting

Resolve common issues or errors, review logs, or contact Support.
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PDFs and videos

Get a list of all the videos, Common Data Model,  and a PDF version of the BMC Helix CMDB documentation.

FAQ

Find answers to the most frequently asked questions about BMC Helix CMDB.

Related documentation

See the documentation of products related to BMC Helix CMDB.

 

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BMC Helix CMDB 25.4