Modifying consent for data collection

BMC Helix CMDB collects telemetry data such as automatic events, clicks or page navigation, custom events such as opening a dropdown menu or using a specific product feature.

The data collection provides insights into product usage, users’ activities within the application, product performance, gaining web statistics, and optimizing the product capabilities.

When you log in to BMC Helix CMDB for the first time, data collection is enabled by default, and the following notification message appears on BMC Helix CMDB. You can modify the consent for data collection at any time. 

Data collection notification

To modify your consent for data collection

You can modify your data collection consent at any time. Your change applies only to your individual user account.

Important
Contact BMC Support to modify data collection for all users within the organization. For more information about contacting BMC Support, see Support information.

  1. Navigate to the BMC Helix Innovation Studio.
  2. From user profile, select Analytics. 
    Gainsight Analytics option.png
  3. In the Analytics dialog box, modify your consent.
    .Modify analytics (1).png

    Tip
    To understand the types of data that are collected, expand Learn more about what we collect.

  4. Click Save.

Related topics

Setting up and going live

 

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