Normalization Engine logs

You can access the BMC Helix CMDB Normalization Engine logs from the CMDB Portal. If you are in a server group environment, select the required AR System server from the Select Server drop-down list. If you have a stand-alone environment, the required server name is automatically displayed. To configure the Normalization Engine, see Configuring-the-Normalization-Engine.

The Normalization Engine logs, which classify the messages into error, warning, information, and debug categories, are enabled by default.

Related topics

Contents-of-the-logs

Changing-log-settings-for-core-CMDB-components

Configuring-the-Normalization-Engine

Additional parameters for logging

You can specify the following additional parameters for logging in the configuration editor screen of Normalization.

  • Log File Location — Enables you to specify a directory location different from the default location on your system where the log files are to be written. The Normalization Engine log files are located in the <AR System Installation Directory>/db by default.
  • Max File Size (MB) — Enables you to specify a maximum size, in megabytes (MB), for your log file. When the log file reaches the specified limit, the system automatically creates a backup of the log file and continues to store the log entries in a new log file. The default value for the CMDB-Max-Log-File-Size parameter is set to 5 MB.
  • Log Level — Specifies the level of logging for the log files. These levels determine the types of messages that are logged for the Normalization Engine. The logging levels are inclusive of their preceding levels. For example, if you set the Log Level at Info, you receive log messages for Fatal, Error, Warn and Info log types too.

 

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