Enabling logs for the plug-ins server


As an administrator, you can configure the plug-in server to customize the logging settings for troubleshooting scenarios. The plug-in server hosts the shared plug-ins on port number 9556. The plug-in server hosts the BMC Helix CMDB plug-ins such as event engine, service context, deprecation, and so on. The default plug-in server logging is set to WARN. To troubleshoot the AR plug-in server, you might need to change its logging settings

To configure plug-in server logging

  1. In the Action Request System Administration Console, select AR System Administration > AR System Administration ConsoleSystem > General > Plugin Server Configuration.
    The Plugin Server Configuration window opens.
  2. From the Plugin Server Instance list, select the plug-in server with port number 9556.
    This is the port used for the shared CMDB plug-ins.
    shared plugin-b1.png
  3. To view the server configurations, click the Global Plugin Server Configurations tab.
  4. Modify the following settings:

    Setting

    Description

    Enable Plugin Log

    Enables logging for the plug-in server.

    Log level

    Defines what type of information is saved in the log file.

    Log file

    Defines the path on the server where the log file is saved.

    Maximum Log File Size

    When the log file reaches the file size limit, a new log file is created with a different file name. The older files are not automatically deleted.

    Log History

    Specifies the number of log files to be maintained as a backup.

  5. Click Apply and then Close.


 

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