Use cases


Consult the following use cases for information on how to achieve value with .

 

The following table lists the use cases explained in this section:

Use case

Business value

User

Understand the role of  in the context of  and its applications to manage the asset lifecycle.

Asset Manager

Keep your

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as up to date as possible.

Make sure that all changes to the IT environment are captured by transferring data to  from

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and from external data stores by using

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.

Configuration Manager

Simulate a proposed change to a configuration item and then analyze the simulated impact of that change on a business service. 

  • Configuration manager
  • Change Manager

Track changes to CIs and their relationships by using auditing. Auditing helps detect changes in your IT environment, preventing or addressing service interruptions. You can configure auditing in the Class Manager.

  • Configuration  manager
  • Change manager

Track changes to  over various time intervals so that you can compare the

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with a declared standard for compliance purposes by using Drift Management or by using a compare activity in a reconciliation job.

 

  • Configuration  manager
  • Change manager
  • Incident manager

 

 

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